Booking Terms and conditions
We publish our terms and conditions in order to avoid misunderstanding. You are recommended to read these terms and conditions for your reservation and or payment, so that you know what fees will be applied in case you have to cancel your reservation later.
1. Validity: The offered prices have been just estimated, might valid until (----), SUBJECT TO CHANGE PRIOR BY ROOM ABILITIES BEFORE DEPARTURE DATE WITHOUT ANY NOTICE, especially on Christmas – New Year Days & Public holidays periods, kindly to ask a final rate as tailor-made for your group size and supposed departure day.
2. Form of Payment: We accept Cash on upon arrival or Telegraphic Transfer Remittance only.
+ By Telegraphic Transfer Remittance: Please do mark all the Bank Charges at your side in order to make the FULL and NET payments. Bank details upon request.
3. Notes of payment: Please be informed that payment by Bank Draft is NOT accepted.
4. Deposit: Deposit representing of a 30% estimated charge for the whole is to be submitted when tentative confirm and the balance will be paid at least 15 days prior to arrival.
5. Rooming List / Name List : A rooming list / Name List for the group or individual bookings must be submitted to the HOTEL / DOMESTIC AIR CARRIERS at least 30 days prior to the group’s or as soon as if it is available.
6. Cut-off Date: 30 days prior for the group’s arrival.
7. Cancellation Policy:
Within 45 days prior to arrival, 30% charge will be applied
Within 21 days prior to arrival, 50% charge will be applied
Within 14 days prior to arrival, 70% charge will be applied
Within 7 days prior to arrival, 100% charge will be applied
8. Responsibility:
In cases of Force Majeure, unpredictable events (natural calamity, epidemic diseases, delayed flights, etc.) which are powerless or out of control. We will not compensate any service influenced. The parties concerned nevertheless just try the best in order to limit potential loss or damage.
Passengers will pay all expenses as the extra for any change, which is made by the Clients themselves during the on-going tour.
During the on-going tour, any cut of services, which is made by Passengers themselves, will not be refunded at all.
The responsibility of our company and land partners is limited. We will not accept any responsibility in the event of damage, loss, accident, illness, delay or other irregularity due to defects in any vehicle used for transportation or the fault or default of any company or person employed in the organization of the transportation. We are not responsible for any consular, political or military complications created voluntarily or involuntarily by the passengers or any other person. We cannot be held responsible for any fault or default or negligence by hotels owners or his employees. We reserve the right to decline, to accept or retain any person and to change or cancel the tours, if necessary, for any reason. The airline tickets shall, when issued, constitute to the sole contract between the passenger and the airline. The airline is not to be held responsible for any act, omission or event, when the passengers are not on board its aircraft. Any deposit will represent acceptance of all the above mentioned conditions.
9. Ask the expert your travel agent
When you plan your vacation to Indochina or ASIA countries, let a professional help you. Your local agent will put your mind at ease answering any questions you may have about currency, climate, passports, health regulations, etc. Let your argent make all your travel arrangements.
10. Complaints
If your clients have cause for complaints whilst on holiday, they must bring it to the attention of the Nature Dream Travel guide office or representative immediately. “Late” complaints will not be attended to.
11. Hotel Rate : Prices quoted are NET in US Dollar including all tax and services. All rate are per person and bed and breakfast included.
12. Child Policy :
- Child under 6 years old sharing room with two (2) adults without extra bed: 30% of package
cost.
- Child under 6 years old sharing room with two (2) adults with extra bed: 50% of package
cost.
- Child from 6 - 12 years old sharing room with two (2) adults without extra bed: 50% of
package cost.
- Child from 6 - 12 years old sharing room with two (2) adults with extra bed: 75% of
package cost.
- Child under 12 years old sharing room with one (1) adult: 90% of package cost.
- Child from 12 years old and above: 100% of adult cost.
13. Group Discount Policy : If the group is 15 paying pax and above, one complimentary will be provided.
14. Compulsory New Year and Christmas Eve Dinner : For Christmas Eve Dinner (24 December) and New Year Eve (31 December), hotels all over Myanmar may organize a compulsory are given hotel by hotel. Children under 12 years normally may get a discount for the dinners.
15. Itineraries (Tour Program) : The itineraries given in our programme are statements of intent rather than promises. Local weather, politics, force Majeure, change of domestic airline schedule, fuel incensement or other uncontrollable factors can mean a change in the itinerary or can change the cost (more or less).
During the travelling time of our esteemed tourist, if changes are necessary, the guide (or) our office staff will consult with your clients to find an alternative. Where a delay or change, we will do everything possible to minimize its effect, but we can not be responsible for the results of delays or changes, however caused.
16. Refund : After commencement of travel, no refund, either in full or in part, will be given for unutilised services. Claims involving refund however require supporting evidence of cancellation and clients need to bring it to the attention of Nature Dream Travel immediately.
17. Confirmation: All reservation requests are normally confirmed by return and in case immediate confirmation is not possible, principals will be informed of the booking status.
18. Transfers and Tour
All transfer and tour cost are quoted in USD and are net, inclusive of drivers, drivers’ food and overnight, gasoline, parking charges and express way tool fees.
19. Guide and Tour leaders
Except English speaking guides, most of the Language guides (Russian, Italy, German, Spain, Thai, Japan, French, Indian language guides are LOCAL MYANMAR guide). For reservation of professional guide, we recommended to do at least 6 months ahead and subject to available. Myanmar law does not permit
foreign tour leader to work as tour guide in Myanmar. Guide fees between 25-100 USD net per guide per day plus expenses for food and overnight.
20. Domestic Flight
Prices quoted are included domestic airport tax, all domestic airline schedules subject to change without prior notice. Surplus for fuel incensement can be even for issued ticket.
21. Policy of Beach Hotels and Inle Lake hotel
Hotel reserve the right to reject confirmed booking due to weather. 30-100 % non-refundable deposit need for booking confirmation. There is compulsory dinner for group (above 7 pax), new year eve dinner and Chris mats eve dinner.
22. Tour Price Include: All rates are quoted in U.S. Dollars and are subject to change without notice. Generally include in the tour price are accommodation (Twin shared basis), transfer & sightseeing in air-con vehicle, entrance fees, domestic airfares, fullboard of meals and language guide. (Remark : Tailor made tours are according to program)
23. Tour Price Excludes : Not included in the tour prices are visa fees, airport tax, international airfares, porter age at airport and hotel, insurance, beverage, personal expenses such as camera fees, tips…..etc.
24. Vouchers: Your own vouchers drawn on Nature Dream Travel will be accepted. Extra costs will be paid directly by the client on the spot. Please state clearly: Booked and Payable through Nature Dream Travels & Tour, No.104, Bogalayzay Street, Botahtaung Township, Yangon, Myanmar and «Prices as per contract».
25. Changes in Price Prices are based on costs, charges, tariffs, rates, prices, taxes and levies, exchange rates, airport charges, hotel rates and other service providers. In the event that such fluctuations affect the prices which we pay for such services, we reserve the right to adjust our rates accordingly at any time.
26. Confidentiality: The ideas and information contained within this document remain the intellectual property of Nature Dream Travel. These creative concepts may not be developed, duplicated or distributed without the express written permission of Nature Dream Travel. Unauthorized use of this document, which contains copyright and legally privileged information, will constitute a breach of propriety under which Nature Dream Travel will pursue legal action and financial compensation.
27. LATE PAYMENT POLICY
If the Travel Agent, Tour Operator, wholesaler, fails to pay any of the outstanding charges by the due date for payment, Nature Dream Travel shall be entitled to levy a late payment charge on any outstanding and overdue sum at the rate of 5% per BI-Month from the date when the outstanding sum becomes due until the date on which full payment is made. Also Nature Dream Travel, Myanmar reserves the right to revise the tour service cost translate and quote the same in local currency, at any time, by giving 7 days in advance written notice to the Travel Agent/ Tour Operator.
28. Liability Nature Dream Travels & Tours Co., Ltd shall not be liable for any delay, loss, or cancellation of airlines or other transport companies, or any unforeseen circumstances such as accident, personal illness, and political unrest. Natural catastrophe – flooding, storm, earthquake, etc, which is beyond our control. We reserve the right to amend the tour itinerary if necessary.
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