Important Questions to Ask a Collision Repair Shop

After being involved in an accident, you will need collision repair. The first thing that you will mostly think about is how fast you can have your vehicle repaired. Well, this is reasonable because you want to have your vehicle back on the road as soon as possible. This is particularly understandable if you use the car to go to work or school and back home. Nevertheless, you should not have your car repaired at just any collision repair shop. It’s important to have a reputable collision repair shop fix the damage on your car. Here are questions to ask a collision repair shop to ensure that it’s the best option for your vehicle.

Do You Provide Warranty on Your Auto Body Repair Job?

If the collision repair shop provides a warranty, inquire about the duration and what is covered. Some auto body repair shops offer lifetime warranty on materials and workmanship.

Do You Offer Loaner Vehicles or Rental Cars?

You don’t want the inconvenience of not having a car. Therefore, it’s reasonable to find out whether the auto repair shop offers loaners, rentals, or courtesy cars as clients’ cars are being fixed. You can find a shop with a nearby car rental service. Others provide courtesy or loaner cars.

How Long Do You Take to Repair a Car After Collision?

This is the question for which many car owners need an answer. Unfortunately, there is no clear answer to this question. The duration a car takes to repair after collision depends on factors like:

  • Damage extent and nature
  • How busy the collision repair shop is
  • Holidays when the shop has limited or closed hours
  • How long your insurance takes to make payment
  • How fast the shop can get the paint and parts your car needs

Will Everything Be Put In Writing?

Before anything is done on your car, get a written estimate. This should itemize the bill of what will be done on your vehicle. Also ask for a written payment policy outlining materials, labor rates, warranty information, acceptable payment forms, and guarantees.

A good collision repair shop will be ready to answer any question you might have about its body repair work. This assures you that your car will be in the hands of the right experts.

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